I have no problem with going to various sources for "guidelines".
However, I'm not sure the NPS standards are completely appropriate because
(1) Even back in 1970 CATS was too far from the original for the NPS to be willing to accept responsibility for it, and there have been many changes since then. Thus, I'm not sure there is a way to actually follow NPS standards today.
(2) Revenue operation by the CATS operator, of necessity, uses much that did not exist in its current form even in 1970. Significant funding would be necessary to "restore" the railroad back to something resembling what was available in 1950 or any other "historic" period. I would have no problem with the Commission's deciding that they wanted to do that, but they would have to make that decision and then walk the resulting difficult path.
(3) We are talking about more than an "economic model". Funding has been a major cause of instability at CATS for its entire lifetime. Currently economic issues form a major constraint within which CATS functions. I took only one marketing course as part of my MBA, so I would never claim expertise in the area. However, I am willing to believe that the current course would fit into an appropriate model. I am willing to believe that other courses would fit into different appropriate models. My original comments, which led to this thread, were that the Commission needs an
explicit statement of what they are trying to accomplish - what that model is and what path is their outworking of that model.