Steve,
Again, you are right. There is no reason for Railstar to share their intentions and plans...they do not have to make friends among the railfans or professionals in the tourist rail industry. No one implied that they need to earn anyone's respect, but it would not be a bad idea to make the effort...quite frankly, they can just go on their merry way doing what they do best...
And truly, you do not need to defend them in this forum...oddly, though, I never thought of this as a "railbashing" forum and I find it interesting that you bother to post to a "railbashing" forum...If anything, it should be up to Railstar to handle their own PR campaign.
If you get to chat with the folks at Railstar, you might let them know that in a small industry like this, it would not hurt to make a few friends...friendship often comes back in the form of reciprocal favors which in the long run can save big dollars...despite the negatives that a change of operators at the Loop generates, no one wants an antagonistic relationship with Railstar...most folks (who have not had benefit of reading the actual contract) suspect that Railstar may be the "fall guy" in the deal...I think, if Railstar were to put out the effort to build on their position as the "new kids on the block" and not keep to themselves, the whole situation would improve immensely. Of course, they probably don't need to make friends with anyone and I am wasting my time suggesting it.
Happy Rails,
Karell