"I up-date my Norton every morning, I can't image how I could have a virus......."
It's really simple, so called "Virus Protection" is a scam. It only deals with the problem after it occurs. It's like bolting the barn door after the horse is escaped. If having all sorts of fancy so-called "virus protection" gives you a false sense of security and thus makes you happy then by all means go for it. The solution, of course, is to stop using the crappy Msft software that causes the problems. IE and OE are Bill Gates' gifts to Norton and McFee. If Msft software was any good those companies would be out of business. Use MSFT crapware at your own risk.