Re: rider boxes

Steve, I'm not suggesting for a minute that the RR should bring the rider boxes back. I understand the reality of the situation. The coaches (even, I'll reluctantly admit, the Antonito coaches) promote a far more positive image to the general public. As my son would say, "I'm just sayin'...". " />
Perhaps as much as anything, I miss some of the atmosphere from back in the Scenic and Kyle days. Heck, I liked the Osier stop better before the lunchroom was built, but... that reality thing again.
On the other hand, I wouldn't read too much into a random commment such as you heard. I've heard similar things from unhappy family members on rides in the coaches. For that matter, as good a job as Disney does at handling families, I've heard that kind of grousing in lines at Disneyland. Put a large number of families together for a day, and you're going to have someone (who probably didn't want to be there in the first place) get testy before the day's done.
Scott