Since the books arrived Dec 13, we have distributed 530 copies, 240 by mail during the busiest time for the Post Office during the year. I have only heard from four people about damaged books,and asked each to send it back in original packaging so we can see what happened. We will improve the packaging as necessary.
Each damaged book WILL be replaced promptly.
Only 4 damaged books out of 240 handled in such a hectic period speaks well that the packaging is okay in ordinary handling.
ON ANOTHER NOTE. THanks for all the wonderful comments about the book. They far exceed our expectations.